To be the ‘Most Admired Bank' which is Digitally enabled with a sharp focus on Micro, Medium and Middle market enterprises.
Devote balanced attention to the interests and expectations of stakeholders, and in particular:
Customers: Meet and even exceed expectations of target customers by delivering appropriate products and services, employing as far as feasible, single window and 24-hour-seven-day-week concepts, leveraging a strengthened branch infrastructure, ATMs, other alternative distribution channels, cross-selling a range of products and services to meet customer needs varying over time, and ensuring the highest standards of service at all time, guided by our principle of being 'Digital at the fore, human at the core'.
Shareholders: To achieve consistent growth in shareholder value.
Employees: Develop in every employee a high degree of pride and loyalty in serving the Bank.
Lotza – The UPI app
With Lotza, forget account numbers and complex codes like IFSC and MMID
FedBook Selfie has revolutionized the way customers open their savings Bank accounts now.
Lotza MPos is a mobile app that works on the UPI platform.
Scan n Pay
By far the easiest and most comfortable mode of making any kind of payments