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TELEPHONE BILL PAYMENT (FED-E-PAY)
Avoid standing in queues for bill payment. Federal Bank makes Telephone Bill payments easier by allowing payment through Fed-E-Pay services
Features & Benefits
Customer Initiated Payments
- Any subscriber of BSNL Kerala circles or CellOne Kerala circle can register for bill payment by submitting the application form at the branch.
- You will be provided with a customer code and a secret PIN, using which you can dial to our Tele-banking system and make your payments from anywhere in the world.
Automatic Payments
- To make the process even easier, you have the choice to opt for AutoPay whereby we will automatically pay your bill on each billing cycle.
- You can set a maximum limit to ensure that the Bill Payment does not exceed the amount specified by you.
- If the balance is insufficient, system will retry payment for specified number of days.
Activation & Deactivation
You can also register for BSNL bill payment, by just sending an SMS from your registered mobile number.
Activation
| Step 1 (send SMS) | ACTBILL<space>BSNL<space>circle<space>no. & STD Code/Mobile no<space>BSNL a/c no<space>Last 3 digits of bank a/c no to 9895088888. | After sending the above SMS ,you will receive* a response from the Bank, after which, send the following SMS. |
| Step 2 (send SMS) | ACTBILL<space>YES<space>Landline no. & STD code/Mobile no. to 9895088888. | After sending the above SMS, you will receive* a confirmation SMS for the bill registered from the Bank. |
*Please read the terms & conditions applicable.
Deactivation
To deactivate the facility, please send an SMS in the following format to 9895088888.
DEACTBILL <space> BSNL<space>Landline Number with STD Code/Mobile Number <Space> BSNL Account Number <space> last 3 digit of account no
How to use ?
Who can Use?
- All Federal Bank Customers with access to Fed-e-pay system
- Coin phones or booth phones cannot be used for Fed-e-pay system
How to Use?
- The unique feature of Fed e-Pay is presentment and payment of bills real time online round the clock. To be a privileged user of Fed e-Pay please register with us.
- Only one time registration process involved. Submit the Channel Facilities application form at your branch
E-mail Alerts
The customer will receive e-mail messages when
- The bill is ready for payment
- Payment is success
- Payment is failed due to any reason such as insufficient funds