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TELEPHONE BILL PAYMENT (FED-E-PAY)

Avoid standing in queues for bill payment. Federal Bank makes Telephone Bill payments easier by allowing payment through Fed-E-Pay services

Features & Benefits

Customer Initiated Payments

  • Any subscriber of BSNL Kerala circles or CellOne Kerala circle can register for bill payment by submitting the application form at the branch.
  • You will be provided with a customer code and a secret PIN, using which you can dial to our Tele-banking system and make your payments from anywhere in the world.

Automatic Payments

  • To make the process even easier, you have the choice to opt for AutoPay whereby we will automatically pay your bill on each billing cycle.
  • You can set a maximum limit to ensure that the Bill Payment does not exceed the amount specified by you.
  • If the balance is insufficient, system will retry payment for specified number of days.

 

Activation & Deactivation

You can also register for BSNL bill payment, by just sending an SMS from your registered mobile number.

 

Activation

 

Step 1 (send SMS) ACTBILL<space>BSNL<space>circle<space>no. & STD Code/Mobile no<space>BSNL a/c no<space>Last 3 digits of bank a/c no to 9895088888. After sending the above SMS ,you will receive* a response from the Bank, after which, send the following SMS.
Step 2 (send SMS) ACTBILL<space>YES<space>Landline no. & STD code/Mobile no. to 9895088888. After sending the above SMS, you will receive* a confirmation SMS for the bill registered from the Bank.

*Please read the terms & conditions applicable.

 

Deactivation

To deactivate the facility, please send an SMS in the following format to 9895088888.

DEACTBILL <space> BSNL<space>Landline Number with STD Code/Mobile Number <Space> BSNL Account Number <space> last 3 digit of account no 

 

How to use ?

Who can Use?

  • All Federal Bank Customers with access to Fed-e-pay system
  • Coin phones or booth phones cannot be used for Fed-e-pay system

 

How to Use?

  • The unique feature of Fed e-Pay is presentment and payment of bills real time online round the clock. To be a privileged user of Fed e-Pay please register with us.
  • Only one time registration process involved. Submit the Channel Facilities application form at your branch

 

E-mail Alerts

The customer will receive e-mail messages when
  • The bill is ready for payment
  • Payment is success
  • Payment is failed due to any reason such as insufficient funds