IBA Medical Insurance Scheme, Federal Bank Retirees:- Relationship  Matrix of HITPA

Retired Employees’ Medical Insurance Scheme- Policy Period 01.11.2023 to 31.10.2024

Retired Employees’ Medical Insurance Scheme as applicable to the Bank has been renewed for one year effective from 01st November, 2023 in association with National Insurance Company Ltd. Health Insurance TPA of India Ltd. (HITPA) shall be the new TPA for servicing the policy, replacing Safeway Insurance TPA . All types of claims in respect of Retired Employees’ Medical Insurance Policy for the period from 01st November 2023 will be serviced by Health Insurance TPA of India Ltd. (HITPA)

Cashless and Reimbursement Facilities

Cashless facility can be availed by the beneficiaries from the Hospitals coming under the network of HITPA. The list of Network Hospitals, where cashless facility can be availed of and the claim forms are available in the Website of HITPA. https://www.hitpa.co.in/. The e-cards will be shared by the TPA to all beneficiaries shortly. In the meantime , for availing cashless facility, beneficiaries may provide the Employee Number and other details at the Insurance Desk of the Hospital and seek their assistance to forward the request to HITPA, for availing cashless facility.

The escalation matrix of the TPA and the login credentials for Web Login will be communicated in due course.

In case cashless facility is not available, beneficiaries are advised to intimate the details of hospitalisation to the TPA through the e-mail ID - federalemployee@hitpa.co.in within 48 hours from the time of admission. For claiming reimbursement, employees shall submit the duly filled Claim Format along with relevant Documents/Reports, GST Bills/Prescription etc. in original and forward the same to the TPA in the address as given below. Beneficiaries may retain a copy of the claim documents for future reference.

Extended Window Period for Joining the Policy under Retired Employees’ Medical Insurance Scheme 2023-24

• National Insurance Company has now given an extended window period to the Retired Employees/Family Pensioners /Other Beneficiaries who could not renew the policy for the Year 2023-24 on time, due to various reasons. The key points in this regard are furnished below for the information of all concerned.
• The window period for renewing the policy has been extended till 30.11.2023 for those beneficiaries who could not renew the policy on time, due to various reasons.
• This extension is only for those retirees who missed out 31.10.2023 deadline ONLY.
• Those who join the Medical Insurance Policy (for the year 2023-24) as per the extended window period, will be covered under the Policy for the period from 01.12.2023 to 31.10.2024.
• The beneficiaries would be required to pay the premium amount applicable for the full year, after deducting the applicable contribution from the Bank in eligible cases.
• Policy will not cover any disease/symptom which the proposer would develop during non-coverage in the policy.
• Application Form for renewing the Policy has been made available in Bank’s Website – Retirees’ Space – Medical Insurance Scheme “Annexure 4” - Format for Renewal/Joining IBA Medical Insurance Scheme for the period 2023-24
• Those who wish to avail the facility, may submit the duly filled application to HR Department on or before 22.11.2023 through post/courier or through the e-mail medicare@federalbank.co.in
• Details of premium and other important points have been made available in Bank’s Website- Retirees’ Space- Medical Insurance Scheme.
• Applicable premium will be debited from the account of the beneficiary between 25.11.2023 and 28.11.2023.
• In case of any clarification, please reach us through 0484-2634138/ medicare@federalbank.co.in

Medical Insurance Scheme in respect of Retired Employees of the Bank

The Group Mediclaim Policy under IBA Medical Insurance Scheme, in respect of Retired Employees, falls due for renewal on 01.11.2023. IBA has informed that National Insurance Company Ltd. (NIC) shall continue as the Lead Insurer for servicing the Group Mediclaim Policy in respect of Retired Employees for the period from 01.11.2023 to 31.10.2024. Health Insurance TPA of India Ltd. (HITPA) shall be the new TPA for the Policy period from 01.11.2023 to 31.10.2024 replacing Safeway Insurance TPA. The salient features of the new Policy have been enclosed as Annexure 1 .

The following options are available in connection with renewal of the Policy in respect of Retired Employees for the period from 01.11.2023 to 31.10.2024.

1) Retirees without Domiciliary Policy (Option 1): Under this Option, expenses incurred in connection with hospitalization are envisaged in the scope of the Policy and expenses incurred for domiciliary treatments are not covered.

2) Retirees with Domiciliary Policy (Option 2): Under this Option, expenses incurred for domiciliary treatments are also covered for a list of diseases, in addition to the hospitalization expenses. However, the coverage for expenses incurred in connection with domiciliary treatments shall be capped at a maximum of 10% of the Sum Insured, even for those who opt for Single Person rate.

The beneficiaries can opt for the policy (without Domiciliary or with Domiciliary Policy) as per their choice, irrespective of the Option that they have currently subscribed.

The details of available Coverage and Options (With and Without Domiciliary) applicable to Retired employees and the corresponding premium to be paid in connection with renewal/joining of Policy are as given below.

Top Up Policy

In addition to the Base Policy as mentioned hereinabove, NIC has also proposed Top Up Policies for Retired Employees. The salient features of Top Up Policies are enclosed as Annexure2.

Amount to be remitted to subscribe the Policy for the period from 01.11.2023 to 31.10.2024

As a gesture of goodwill, the Bank shall bear a portion of the premium applicable for Base Policy (without Domiciliary Policy) and Top Up Policy (without Domiciliary Policy), subject to a maximum of Rs. 37,700/- for Retired Officers and Rs. 26,800/- for retired members of Award Staff at a differential rate based on the type of coverage (family/single) and the Basic Sum Insured slab opted by the beneficiary. Accordingly, the details of premium to be remitted by a Retired Employee in connection with renewal/joining of the Policy under each category are attached as Annexure 3.

Procedure to be followed in connection with renewal/joining of Policy (Online Submission of Application)

1) In order to renew/join the Policy covering the period from 01.11.2023 to 31.10.2024, all beneficiaries, irrespective of their Option/Category (Single or Family/with or without Domiciliary/Top – Up/Sum Insured) , are required to submit the application online, through Digital Service Memoir Portal (Click Here) available in www.federalbank.co.in (Retirees’ Space), latest by 20 ^th October 2023. All Retired Employees are requested to use the platform so as to promote paperless environment.

After the successful submission of application, the beneficiary will receive a confirmation mail in their registered email ID. In case the online application is found successfully submitted, there is no need for submitting hardcopy of the application to HR Department.

Please note that Family Pensioners/CPF Optees/ Other Beneficiaries have to invariably send the hardcopy of the application to HR Department as DSM portal will not be accessible to them. In such cases, hardcopy of the application (in the format as per Annexure 4) shall be submitted to HR Department, latest by 20 ^th October 2023.

2) If at all the application for renewal/joining the Scheme is not received from the beneficiary within the prescribed timeline, the coverage will not be renewed/extended under any Option/Category for the period 01.11.2023 to 31.10.2024. (Note : Membership in the Scheme is an onetime option; employees once opt out/do not join/do not renew the Policy, may not be allowed to join the Scheme on a later stage)

Upon exercising the option for availing the coverage under the Scheme, as applicable to Retired Employees, the proportionate amount of premium payable will be appropriated from the Pension (Savings Bank) Account. Please note that remittance of premium is a pre-requisite for availing the Policy benefits under the Scheme; hence beneficiaries are advised to maintain sufficient balance in their respective Bank Account and ensure that the required premium has been debited to their Account latest by 28 ^th October 2023 so as to confirm coverage under the proposed Mediclaim Policy covering the period 01.11.2023 to 31.10.2024. On renewal, the Policy/Scheme details will be made available in the dedicated link for Retired Employees in Bank’s Website (www.federalbank.co.in under Retiree’s Space).

For any clarifications; e-mail ID: medicare@federalbank.co.in or in Telephone No. 0484– 2634138/2634017

HR Department

Special Personal Loan Scheme to Pensioners of the Bank

A Special Personal Loan Scheme has been introduced by the Bank in April 2015 in respect of Employees who have retired from the services of the Bank on attaining the age of superannuation and those who have retired at the age of 55 or above under VRS/VSS.

Various refinements have been brought in the scheme from time to time. The refined Personal Loan Scheme, extended to all Ex- Federals who are currently pensioners of our Bank, is reproduced below for the information of all concerned.

Retired employees can address their grievances to bank. Please Click here for more details.