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Are you not satisfied with our services / products ?

At Federal Bank, we endeavor to render the top class products and services to make sure that our customers can expect the very best in Industry. However at times, even after the best of efforts things can go wrong. Obviously you are here because something has. We express our sincere regret, if our service or products are not up to the expectations. Please tell us about it and we will do our very best to redress the same.

If you are not satisfied with our services including outsourced services, please write to our Grievance Redressal Team at:
 
nrisupport@federalbank.co.in (For customers abroad)
 

In case of grievances related to Covid19 related stress, Scheme for Grant of Ex-gratia Payment or  COVID-19 relief package, please write to our Grievance Redressal Team at: 

exgratiabenefit@federalbank.co.in

Submit your grievance online at Covid Related Stress-Grievance Redressal Portal.

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