Fednet/ Corporate Fednet

1. NEFT & RTGS send through Fednet.

2. Scheduled transaction execution – NEFT.

3. Account statement (Mini statement will be available).

4. TD opening.

5. TD Closure.

6. ONR account opening.

7. PIS Account opening.

8. Demat account opening.

9. Nominee Addition.

10. Form 15 GH registration/deregistration.

11. Apply debit card.

12. Subscribe/Unsubscribe E-Mail Alert.

13. Subscribe/Unsubscribe Mobile Alert.

14. Transaction to Term loans.

Fedmobile

1. Fed Mobile online registration

2. Deposit account opening

3. Deposit account closure

4. School fee payment

5. New debit card request

6. 15G/H registration

7. Transaction to Term loans.

8. Incorrect Account statement due to delay in GGlive Sync

9. In correct Account balance in Fedbook section due to delay in GGlive Sync

Fed-e-biz

1. Fedebiz accounting entry online and trade services.

2. Fedebiz account balance and statement services.

3. Vayana Application interest insert, interest posting and repayment service will be affected if the mentioned activity is getting extended beyond 8 AM .

Fedcorp

1. Fedcorp registrations

2. Account statement

ATM

1. ReKyc check through ATM

UPI/ IMPS

· UPI Lite marking/closure against the account won’t work (FI will be down)

· Lien Lift and transfer will not work.

GGlive Sync delay

· UPI Pin set and Pin change will impact due to GGLIVE dependency.

DMP

· Lien lift and transfer will not work.

· Delay due to GGlive sync issue.

· Unauthorised transaction dispute registration will fail.

Fedinfo point

1. Cheque Book request

2. Email Update  

3. Debit card application

4. Dispute Management portal

5. Positive Pay System  

6. Financial Advisory

7. KYC Upload

8. Profile Update  

9. 15G/15H  

10. PAN AADHAAR  

11. Act/DeAct Email  

12. Change Your Branch  

13. Physical Account Statement  

14. KYC status enquiry 

IVR / Contact centre

Lag in reflecting Transactions in Contact centre systems due to gglive Sync issue.

Fintech.

1. Customer id creation

2. All Account creation.

3. Profile Updation

4. Key field updation ( Mobile / Email )

5. Account statement will show stale balance ( GG sync not available )

6. Transaction notification services.

7. DC Card creation service.

8. Card Creation (Virtual and Physical) – Request will fail.

9. Credits to Min KYC accounts fail

10. Shipping address modification - Request will fail.

11. Transaction to smart deposit account fail.

Alerts

GGlive Sync delay.

· CBS transaction notifications to Fintech partners

· SMS alerts for transactions

Credits to Min KYC accounts

Credits to Min KYC accounts fail.

NEFT/ RTGS

Delay in RTGS Inward credit and NEFT Inward credit to the customers due to downtime in CBS.

Application

Services

Fednet

Online Registration

Fedmobile

ASBA

SGB

APY - Atal Pension Yojana

Flight booking

Hotel booking

Bus booking

Gift vouchers

NACH

NACH / Bajaj eMandate registration (outward and inward)

BYOM

UPI and IMPS

UPI List account

IMPS P2P transactions

IMPS Name enquiry service

Credit card

Onboarding

Fedcorp

All services

Fedone

Statement service

Onboarding

Account Summary