List of services getting affected

Name of the Application

Impacted Time

Impacted Services

Base 24 ATM Switch

00:30 AM(IST) on 09-May-2025

To 04:30 AM (IST) on 09-May-2025

00:30 AM(IST) on 14-May-2025

To 04:30 A.M. (IST)

On 09 May 2025

1. COMIT services
2. All operations in our ATMs
3. All operations using the Federal Bank Debit / ATM cards in other Bank ATMs
4. All operations using the Federal Bank Debit Cards in POS machines
5. All E-commerce transactions using Federal Bank Debit cards
6. Limit update and enable/disable requests for Debit card transactions

(Domestic/international/ECOM/Contactless) through all channels

FedNet,
Bulk Account Statement

09-05-2025

12:00 AM (IST) to 01:30 AM (IST)

14-05-2025

12:00 AM (IST) to 01:30 AM (IST)

All menu options and external services
integrated in FedNet
2. FedNet authentication service
3. URL redirection initiated from FedNet
4. Online payments and verification.

ARCOT 2FA,
FedSecure

09-05-2025 12:00AM (IST) to 01:30 AM (IST)

14-05-2025 12:00AM (IST) to 01:30 AM (IST)

OTP generation and validation services integrated with different channels like FedNet, FedEBiz, Asba, FedERemit, E Mandate etc.

Admin Module of 2FA

SAS

08-05-2025 08:00 PM (IST) to 08:30 M (IST

13-05-2025

08:00 PM (IST) to 08:30 M (IST)

SAS

SPACE

08-05-2025 11:30 PM (IST) to 12:10 AM (IST)

13-05-2025

11:30 PM (IST) to 12:10 AM (IST)

SPACE

Fedcorp Android Mobile Application

09-05-2025

12:01 AM (IST) to 03:00 AM (IST)

14-05-2025

12:01 AM (IST) to 03:00 AM (IST)

Fedcorp Android & iOS Mobile & Web based Application

IBM Connector

09-MAY-2025 12:45 AM - 3:30 AM (IST)

14-MAY-2025 12:45 AM - 3:30 AM (IST)

1. UPI
2. IMPS
3. Foreign Inward Remittance Services
4. Fund Transfer APIs
5. ATM/CARD Services
6. Mobile/DTH Recharge
7. SoftPin
8. Bulk Payments/Paylite
9. NSDL PAN Inquiry
10. Online Trading and Lien marking Services
11. Mobile Registration Service

   

12. Tanged Co

   

13. Transaction Banking

   

14. CIF-Loan Services

   

15. VAS (Virtual Account System )

   

16. NEFT and RTGS

   

17. Neo Banking Services

   

18. Credit Card Services

   

K8 Applications:

   

1. Card Services

   

      1.1 Ecom OTP service

   

      1.2 Tokenization ( Visa / Master )

   

2. Account Aggregator

   

3. SIGNATURE-INQUIRY Cheque verification

   

4. UDGAM /Unclaimed Search API

   

5. Coin vending Application

   

6. TCS update service

Fiorano, NACH, KSIDC

09-05-2025 12:00AM to 04:00 AM (IST)

14-05-2025

12:00 AM to 04:00 AM (IST)

NACH Transaction services
KSIDC Payments & settlements

   

Account Opening services

   

Customer onboarding services

   

Missed call banking services

   

Fund Transfer services - FI & C24

   

VKYC Callback services

   

Fed-e-biz Services

   

Tab Banking Services

   

Pragati Transactions

   

Easy payments Settlements

   

Paytax Transactions

   

E-Colln Transactions

   

Payment Gateway Settlement

   

Loan Services

   

HRMS Allowance & HRA

   

Contact centre Services

   

Aadhaar Seeding/Deseeding

   

Miscellaneous FI Schedulers

   

Real time push notification

   

CKYC services
Vayana services

FedMobile,
SMS Alert

09-05-2025

12:30 AM (IST) to 02:30 AM (IST)

14-05-2025

12:30 AM (IST) to 02:30 AM (IST)

FedMobile

SMS Alert