Terms and conditions for Welcome Benefits

1. “Offer” means Vouchers that will be provided to the customers by the Bank for fulfilling conditions of eligibility.
2. Customers holding an active Federal Bank Credit Card (as per RBI guidelines - Master Directions - Reserve Bank of India) will be eligible for the Offer
3. Closed, dormant, incomplete or partial KYC, inactive customers will not be eligible for the Offer
4. The eligibility for the Offer is shared below:

5. The Bank facilitates the procurement of the Offer from GyFTR and will share it with the eligible customers via email/SMS/WhatsApp/etc.
6. GyFTR or Vouchagram India Private Limited is a third-party Gift Card and Gift Voucher aggregator of the Bank.
7. Only customers who have received the Offer by Federal Bank via email, SMS, WhatsApp, etc. will be eligible to redeem the same.
8. The participation in this offer is voluntary.
9. The Offer can be redeemed only once.
10. Customer will be eligible only once in their Credit Card lifetime.
11. Replacement Credit Cards will not be eligible for the Offer
12. Credit Cards which have been upgraded shall be eligible for the Offer
13. Any refunds, cancellations, adjustments, cashbacks will not be considered towards calculation of eligible spends amount.
14. Spends converted to EMI will be considered only once for the purpose of calculation of eligible spends amount.
15. Offer details will be communicated to the eligible customers within 60 days from the Credit Card issuance date.
16. The Offer will be valid for 6 months from the date when the customer receives the Offer
17. Taxes, packing charges, delivery charges, tips, etc. are not covered in the Offer and will need to be borne by the customer.
18. If the order cart value is higher than the Offer value, then the excess amount above the Voucher value needs to be borne by the Customer.
19. Federal Bank reserves the right to cancel/change/modify/add/delete any of the terms and conditions of the offer at any time without notice.
20. Federal Bank reserves the right to terminate the Offer at any time without notice.
21. Federal Bank reserves the right to deny honouring the Offer on the grounds of suspicion or abuse of the offer by any customer without providing the customer any explanation thereof.
22. In no event shall Federal Bank be liable for any abuse or misuse of the Offer due to the negligence of the customer.
23. Federal Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the Offer.
24. All disputes are subject to the exclusive jurisdiction of the competent courts/tribunals of Mumbai.
25. All communication/notices with regard to the Offer should be addressed to "creditcards@federalbank.co.in" or 1800- 425 -1199/1800-420-1199/+91-484- 2630994 (for customer from abroad).
26. In all matters relating to the Program, the decision of Federal Bank shall be final and binding in all respects.
27. These Terms shall be in addition to and not in substitution/derogation to the Primary Terms and Conditions governing the Federal Bank Credit Card formulated by Federal Bank. All capitalised terms used but not defined herein shall have the respective meanings ascribed to it in the Primary Terms and Conditions. The above Offer is by way of a special offer, and nothing contained herein shall prejudice or affect the terms and conditions of the Card Holder Agreement (if any executed by the Bank).
28. Any tax or other liabilities or charges payable to the Government or any other statutory authority/body or any participating establishment, which may arise or accrue to the Customers due to provision of the Offer, shall be to the sole account of the Customers. Tax Deducted at Source, if any, on the monetary value of the Offer shall be payable by the Customers.
29. Federal Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services availed of by the Federal Bank Credit Card Holder/s under the Program.
30. Federal Bank reserves the right to disqualify any Merchant Establishment or Federal Bank Credit Card Holder/s from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program.
31. The Program is not available wherever prohibited and/ or on merchandise/ products/services for which such programs cannot be offered for any reason whatsoever.
32. The Offer is subject to applicable Indian laws and such other terms and conditions as may be stipulated by Federal Bank.
33. Any Customer availing the offer shall be deemed to have read, understood and accepted these terms and conditions, the MITC, the general terms and conditions of the Bank, the general terms and conditions of the Credit Card and the terms and conditions of GyFTR. Bank merely facilitates its customers to avail the Offer, and it is in no way concerned or connected with the terms and conditions of GyFTR.
34. The Bank holds out no warranty and makes no representation with respect to the service and delivery of the goods and services offered by GyFTR
35. In case of order cancellation and refunds, GyFTR Terms and Conditions will apply.Click here to visit the Terms and Conditions.
36. The Offer once issued to the cardholder can’t be changed or reissued.
37. Offer can be redeemed through the link: https://www.federalbank.co.in/voucher-redemption
38. The Offer is non-transferable, non-binding and non-encashable.
39. The offer cannot be combined with other promotions, vouchers, or discounts.
40. Only Primary Cardholders will be eligible for the Offer
41. Customers who are in NPA or DPD status will not be eligible for the offer.

Terms and conditions for Milestone Benefit

1. “Offer” means Vouchers that will be provided to the customers by the Bank for fulfilling conditions for eligibility.
2. Customers holding an active Federal Bank Credit Card (as per RBI guidelines - Master Directions - Reserve Bank of India) will be eligible for the Offer
3. Closed, dormant, incomplete or partial KYC, inactive customers will not be eligible for the Offer
4. The eligibility for the Offer is shared below:

5. The Bank facilitates the procurement of the Offer from GyFTR and will share it with the eligible customers via email/SMS/WhatsApp/etc.
6. GyFTR or Vouchagram India Private Limited is a third-party Gift Card and Gift Voucher aggregator of the Bank.
7. Only customers who have received the Offer by Federal Bank via email, SMS, WhatsApp, etc. will be eligible to redeem the same.
8. The participation in this offer is voluntary.
9. The Offer can be redeemed only once.
10. Customer will be eligible only once per calendar quarter i.e. customers who spend the eligible amount in one quarter will be receiving the Offer in the next quarter.
11. Calendar quarter means 1^st January to 31^st March; 1^st April to 30^th June; 1^st July to 30^th September and 1^st October to 31^st December
12. Replacement Credit Card and Upgraded Credit Cards will carry forward the spends in the previous Credit Card
13. Any refunds, cancellations, adjustments, cashbacks will not be considered towards calculation of eligible spends amount.
14. Spends converted to EMI will be considered only once towards calculation of eligible spends amount i.e. the monthly EMI amount will not be considered towards calculation of eligible spends
15. Offer details will be communicated to the eligible customers within 60 days from calendar quarter end.
16. The Offer will be valid for 6 months from the date when the customer receives the Offer
17. Taxes, packing charges, delivery charges, tips, etc. are not covered in the Offer and will need to be borne by the customer.
18. If the order cart value is higher than the Offer value, then the excess amount above the Voucher value needs to be borne by the Customer.
19. Federal Bank reserves the right to cancel/change/modify/add/delete any of the terms and conditions of the offer at any time without notice.
20. Federal Bank reserves the right to terminate the Offer at any time without notice.
21. Federal Bank reserves the right to deny honouring the Offer on the grounds of suspicion or abuse of the offer by any customer without providing the customer any explanation thereof.
22. In no event shall Federal Bank be liable for any abuse or misuse of the Offer due to the negligence of the customer.
23. Federal Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the Offer.
24. All disputes are subject to the exclusive jurisdiction of the competent courts/tribunals of Mumbai.
25. All communication/notices with regard to the Offer should be addressed to "creditcards@federalbank.co.in" or 1800- 425 -1199/1800-420-1199/+91-484- 2630994 (for customer from abroad).
26. In all matters relating to the Program, the decision of Federal Bank shall be final and binding in all respects.
27. These Terms shall be in addition to and not in substitution/derogation to the Primary Terms and Conditions governing the Federal Bank Credit Card formulated by Federal Bank. All capitalised terms used but not defined herein shall have the respective meanings ascribed to it in the Primary Terms and Conditions. The above Offer is by way of a special offer, and nothing contained herein shall prejudice or affect the terms and conditions of the Card Holder Agreement (if any executed by the Bank).
28. Any tax or other liabilities or charges payable to the Government or any other statutory authority/body or any participating establishment, which may arise or accrue to the Customers due to provision of the Offer, shall be to the sole account of the Customers. Tax Deducted at Source, if any, on the monetary value of the Offer shall be payable by the Customers.
29. Federal Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services availed of by the Federal Bank Credit Card Holder/s under the Program.
30. Federal Bank reserves the right to disqualify any Merchant Establishment or Federal Bank Credit Card Holder/s from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program.
31. The Program is not available wherever prohibited and/ or on merchandise/ products/services for which such programs cannot be offered for any reason whatsoever.
32. The Offer is subject to applicable Indian laws and such other terms and conditions as may be stipulated by Federal Bank.
33. Any Customer availing the offer shall be deemed to have read, understood and accepted these terms and conditions, the MITC, the general terms and conditions of the Bank, the general terms and conditions of the Credit Card and the terms and conditions of GyFTR. Bank merely facilitates its customers to avail the Offer, and it is in no way concerned or connected with the terms and conditions of GyFTR.
34. The Bank holds out no warranty and makes no representation with respect to the service and delivery of the goods and services offered by GyFTR
35. In case of order cancellation and refunds, GyFTR Terms and Conditions will apply.Click here to visit the Terms and Conditions.
36. The Offer once issued to the cardholder can’t be changed or reissued.
37. Offer can be redeemed through the link: https://www.federalbank.co.in/voucher-redemption
38. The Offer is non-transferable, non-binding and non-encashable.
39. The offer cannot be combined with other promotions, vouchers, or discounts.
40. Only Primary Cardholders will be eligible for the Offer
41. Customers who are in NPA or DPD status will not be eligible for the offer.

Terms and conditions for BOGO Offer

1. “Offer” means BOGO or Buy One Get One offer that will be provided to the customers by the Bank
2. Customers holding an active Federal Bank Credit Card (as per RBI guidelines - Master Directions - Reserve Bank of India) will be eligible for the Offer
3. Closed, dormant, incomplete or partial KYC, inactive customers will not be eligible for the Offer
4. The eligibility for the Offer is shared below:

5. The Bank facilitates the Offer configuration on Inox mobile application and website as per the above eligibility
6. PVR INOX Limited is a third-party merchant of the Bank.
7. The participation in this offer is voluntary.
8. Replacement Credit Cards and Upgraded Credit Cards will be eligible for the Offer
9. Food & Beverages, Taxes, packing charges, delivery charges, tips, etc. are not covered in the Offer and will need to be borne by the customer.
10. If the order cart value is higher than the Offer value, then the excess amount above the Voucher value needs to be borne by the Customer.
11. Federal Bank reserves the right to cancel/change/modify/add/delete any of the terms and conditions of the offer at any time without notice.
12. Federal Bank reserves the right to terminate the Offer at any time without notice.
13. Federal Bank reserves the right to deny honouring the Offer on the grounds of suspicion or abuse of the offer by any customer without providing the customer any explanation thereof.
14. In no event shall Federal Bank be liable for any abuse or misuse of the Offer due to the negligence of the customer.
15. Federal Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the Offer.
16. All disputes are subject to the exclusive jurisdiction of the competent courts/tribunals of Mumbai.
17. All communication/notices with regard to the Offer should be addressed to "creditcards@federalbank.co.in" or 1800- 425 -1199/1800-420-1199/+91-484- 2630994 (for customer from abroad).
18. In all matters relating to the Offer, the decision of Federal Bank shall be final and binding in all respects.
19. These Terms shall be in addition to and not in substitution/derogation to the Primary Terms and Conditions governing the Federal Bank Credit Card formulated by Federal Bank. All capitalised terms used but not defined herein shall have the respective meanings ascribed to it in the Primary Terms and Conditions. The above Offer is by way of a special offer, and nothing contained herein shall prejudice or affect the terms and conditions of the card member agreement (if any executed by the Bank).
20. Any tax or other liabilities or charges payable to the Government or any other statutory authority/body or any participating establishment, which may arise or accrue to the Customers due to provision of the Offer, shall be to the sole account of the Customers. Tax Deducted at Source, if any, on the monetary value of the Offer shall be payable by the Customers.
21. Federal Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services availed of by the Federal Bank Credit Card Holder/s under the Program.
22. Federal Bank reserves the right to disqualify any Merchant Establishment or Federal Bank Credit Card Holder/s from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program.
23. The Program is not available wherever prohibited and/ or on merchandise/ products/services for which such programs cannot be offered for any reason whatsoever.
24. The Offer is subject to applicable Indian laws and such other terms and conditions as may be stipulated by Federal Bank.
25. Any Customer availing the offer shall be deemed to have read, understood and accepted these terms and conditions, the MITC, the general terms and conditions of the Bank, the general terms and conditions of the Credit Card and the terms and conditions of PVR Inox. Bank merely facilitates its customers to avail the Offer, and it is in no way concerned or connected with the terms and conditions of PVR Inox.
26. The Bank holds out no warranty and makes no representation with respect to the service and delivery of the goods and services offered by Inox
27. In case of order cancellation and refunds, Inox Terms and Conditions will apply. Click hereto visit the Terms and Conditions.
28. The Offer once issued to the cardholder can’t be changed or reissued.
29. The Offer is non-transferable, non-binding and non-encashable.
30. The offer cannot be combined with other promotions, vouchers, or discounts.
31. Customers who are in NPA or DPD status will not be eligible for the offer

Terms and conditions for Fuel Surcharge Benefit

1. “Offer” means Fuel Surcharge benefit that will be provided to the customers by Bank.
2. Customers holding an active Federal Bank Credit Card (as per RBI guidelines - Master Directions - Reserve Bank of India) will be eligible for the Offer.
3. Closed, dormant, incomplete or partial KYC, inactive customers will not be eligible for the Offer.
4. Customers with NPA or DPD status will not be eligible
5. The offer for Fuel Surcharge is as below: Fuel Surcharge Waiver will be capped at 1% of the eligible fuel transaction amounts. GST on Fuel surcharge will not be reversed. The 1% surcharge waiver (excluding GST) for eligible transactions would reflect separately in the monthly credit card statement.
6. The fuel surcharge applicable is as mentioned below:

7. The participation in this offer is voluntary.
8. The waiver is applicable only up to maximum capping value of ₹ 150
9. Federal Bank reserves the right to cancel/change/modify/add/delete any of the terms and conditions of the offer at any time without notice
10. Federal Bank reserves the right to terminate the Offer at any time without notice.
11. Federal Bank reserves the right to deny honouring the Offer on the grounds of suspicion or abuse of the offer by any customer without providing the customer any explanation thereof.
12. In no event shall Federal Bank be liable for any abuse or misuse of the Offer due to the negligence of the customer.
13. Federal Bank does not guarantee and make any representation about the usefulness, worthiness and/or character of the Offer
14. All disputes are subject to the exclusive jurisdiction of the competent courts/tribunals of Mumbai.
15. All communication/notices with regard to the Offer should be addressed to "creditcards@federalbank.co.in" or 1800- 425 -1199/1800-420-1199/+91-484- 2630994 (for customer from abroad).
16. In all matters relating to the Offer, the decision of Federal Bank shall be final and binding in all respects.
17. These Terms shall be in addition to and not in substitution/derogation to the Primary Terms and Conditions governing the Federal Bank Credit Card formulated by Federal Bank. All capitalised terms used but not defined herein shall have the respective meanings ascribed to it in the Primary Terms and Conditions. The above Offer is by way of a special offer, and nothing contained herein shall prejudice or affect the terms and conditions of the card member agreement (if any executed by the Bank).
18. Any tax or other liabilities or charges payable to the Government or any other statutory authority/body or any participating establishment, which may arise or accrue to the Customers due to provision of the Offer, shall be to the sole account of the Customers. Tax Deducted at Source, if any, on the monetary value of the Offer shall be payable by the Customers.
19. Federal Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services availed of by the Federal Bank Credit Card Holder/s under the Program.
20. Federal Bank reserves the right to disqualify any Merchant Establishment or Federal Bank Credit Card Holder/s from the benefits of the Program if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the Program.
21. The Offer is subject to applicable Indian laws and such other terms and conditions as may be stipulated by Federal Bank.
22. The Offer once issued to the cardholder can’t be changed or reissued.
23. The Offer is non-transferable, non-binding and non-encashable.
24. Goods and Services Tax levied on fuel transactions is beyond Federal Bank’s jurisdiction and cannot be reversed by Federal Bank.
25. Service Tax levied on fuel purchases will not be reversed.
26. Customers who are in NPA or DPD status will not be eligible for the offer