We are Human at the Core…
The human face of our digital interface was sharply accentuated during FY 2020-21, when our people helped us push the bar of excellence in performance across metrics. Even as they went the extra mile to ensure business continuity, our employees joined in actively nurturing our ESG (Environment, Social, Governance) ethos.
From how to download FedMobile or activate Internet Banking, to the procedure of updating KYC or securing loans, Feddy is the one-stop answer to every customer query. With Feddy, you can never get lost, be it in finding the nearest Bank Branch/ATM or IFSC/SWIFT codes. When you search for a Federal Bank branch on Google Maps or Google Search, click on the card that appears related to the branch and then click on ‘Message/Chat’. Voila, Feddy will be there to answer all your queries.
From adapting to the new realities of our digital journey, to joining our efforts to deliver sustainable long-term value to our stakeholders, our people were with us at every step. They enabled us to stay connected with our customers even in these testing times. They made it possible for us to move concertedly forward on our aspirational journey of nurturing the future by building on the present.
Read on to find out about those cherished people partnerships that are helping us realise our vision to be the First Choice of every Indian, in every possible way!
