Retirees' Space is designed to help and guide the retirees of the Bank. The space provides access to the links which help them with the necessary details and documents they may require.

Digital Service Memoir

As a sequel to our digitization journey, we are happy to introduce a new digital platform - Digital Service Memoir. It is an exclusive portal for Pensioners of our Bank, which would serve as a one stop single window and user-friendly interface for their various requirements.

Currently, the following functionalities are enabled in the platform.
 

  • Service Memoir (Digital Pension Book):  Portal to view and download Personal Details, Service Details and Pension Details.  The Pensioner details can be exported in PDF, which would serve as a Pension Book. 
  • Income Tax Portal:  To select Income Tax Regime / Submit Online Investment Declaration, Upload proof for Investments and for viewing and downloading Form- 16.
  • Pension Pass Book: To view and download details of monthly Pension credited and TDS deducted. 

 

 

 

Medical Insurance Scheme

IBA Medical Insurance Scheme, Federal Bank Retirees:- Relationship  Matrix of HITPA

 

Level

Name of the HITPA Official

Contact Number

E-mail Id

1

Smt. Salima- Executive

8448983321

federalretiree@hitpa.co.in

2

Mr. Aghil Sughathan- Sr Executive

8448983317

akhil.sugathantemp@hitpa.co.in

3

Smt. Sreekala Ajithkumar-TL

7428086076

Ajith.Sreekala@hitpa.co.in

4

Smt. Smitha Sajan- Manager

8448183894

smitha.sajan@hitpa.co.in

 

Retired Employees’ Medical Insurance Scheme- Policy Period 01.11.2023 to 31.10.2024

Retired Employees’ Medical Insurance Scheme as applicable to the Bank has been renewed for one year effective from 01st November, 2023 in association with National Insurance Company Ltd. Health Insurance TPA of India Ltd. (HITPA) shall be the new TPA for servicing the policy, replacing Safeway Insurance TPA . All types of claims in respect of Retired Employees’ Medical Insurance Policy for the period from 01st November 2023 will be serviced by Health Insurance TPA of India Ltd. (HITPA)

Cashless and Reimbursement Facilities

Cashless facility can be availed by the beneficiaries from the Hospitals coming under the network of HITPA. The list of Network Hospitals, where cashless facility can be availed of and the claim forms are available in the Website of HITPA. https://www.hitpa.co.in/. The e-cards will be shared by the TPA to all beneficiaries shortly. In the meantime , for availing cashless facility, beneficiaries may provide the Employee Number and other details at the Insurance Desk of the Hospital and seek their assistance to forward the request to HITPA, for availing cashless facility.

 

The escalation matrix of the TPA and the login credentials for Web Login will be communicated in due course.

In case cashless facility is not available, beneficiaries are advised to intimate the details of hospitalisation to the TPA through the e-mail ID - federalemployee@hitpa.co.in within 48 hours from the time of admission. For claiming reimbursement, employees shall submit the duly filled Claim Format along with relevant Documents/Reports, GST Bills/Prescription etc. in original and forward the same to the TPA in the address as given below. Beneficiaries may retain a copy of the claim documents for future reference.

Health Insurance TPA of India Ltd. (HITPA)

Cochin Branch Office- 1st Floor,

Rukiya Bagh,M.G. Road Ravipuram, Cochin -682016 (Kerala)

Ph. 8448983317

 

Extended Window Period for Joining the Policy under Retired Employees’ Medical Insurance Scheme 2023-24

  • National Insurance Company has now given an extended window period to the Retired Employees/Family Pensioners /Other Beneficiaries who could not renew the policy for the Year 2023-24 on time, due to various reasons. The key points in this regard are furnished below for the information of all concerned.
  • The window period for renewing the policy has been extended till 30.11.2023 for those beneficiaries who could not renew the policy on time, due to various reasons.
  • This extension is only for those retirees who missed out 31.10.2023 deadline ONLY.
  • Those who join the Medical Insurance Policy (for the year 2023-24) as per the extended window period, will be covered under the Policy for the period from 01.12.2023 to 31.10.2024.
  • The beneficiaries would be required to pay the premium amount applicable for the full year, after deducting the applicable contribution from the Bank in eligible cases.
  • Policy will not cover any disease/symptom which the proposer would develop during non-coverage in the policy.
  • Application Form for renewing the Policy has been made available in Bank’s Website – Retirees’ Space – Medical Insurance Scheme “Annexure 4” - Format for Renewal/Joining IBA Medical Insurance Scheme for the period 2023-24
  • Those who wish to avail the facility, may submit the duly filled application to HR Department on or before 22.11.2023 through post/courier or through the e-mail medicare@federalbank.co.in
  • Details of premium and other important points have been made available in Bank’s Website- Retirees’ Space- Medical Insurance Scheme.
  • Applicable premium will be debited from the account of the beneficiary between 25.11.2023 and 28.11.2023.
  • In case of any clarification, please reach us through 0484-2634138/ medicare@federalbank.co.in

 

Medical Insurance Scheme in respect of Retired Employees of the Bank

The Group Mediclaim Policy under IBA Medical Insurance Scheme, in respect of Retired Employees, falls due for renewal on 01.11.2023. IBA has informed that National Insurance Company Ltd. (NIC) shall continue as the Lead Insurer for servicing the Group Mediclaim Policy in respect of Retired Employees for the period from 01.11.2023 to 31.10.2024. Health Insurance TPA of India Ltd. (HITPA) shall be the new TPA for the Policy period from 01.11.2023 to 31.10.2024 replacing Safeway Insurance TPA. The salient features of the new Policy have been enclosed as Annexure 1 .

The following options are available in connection with renewal of the Policy in respect of Retired Employees for the period from 01.11.2023 to 31.10.2024.

1) Retirees without Domiciliary Policy (Option 1): Under this Option, expenses incurred in connection with hospitalization are envisaged in the scope of the Policy and expenses incurred for domiciliary treatments are not covered.

2) Retirees with Domiciliary Policy (Option 2): Under this Option, expenses incurred for domiciliary treatments are also covered for a list of diseases, in addition to the hospitalization expenses. However, the coverage for expenses incurred in connection with domiciliary treatments shall be capped at a maximum of 10% of the Sum Insured, even for those who opt for Single Person rate.

The beneficiaries can opt for the policy (without Domiciliary or with Domiciliary Policy) as per their choice, irrespective of the Option that they have currently subscribed.

The details of available Coverage and Options (With and Without Domiciliary) applicable to Retired employees and the corresponding premium to be paid in connection with renewal/joining of Policy are as given below.

Base Policy

Premium (Including GST)

Option I - Without Domiciliary

Option II - With Domiciliary

Sum Insured

Premium to cover Single Person (Rs.)

Premium to cover Family (Rs.)

Premium to cover Single Person (Rs.)

Premium to cover Family (Rs.)

2 Lakh

17,857

26,454

33,079

49,005

 

Top Up Policy

In addition to the Base Policy as mentioned hereinabove, NIC has also proposed Top Up Policies for Retired Employees. The salient features of Top Up Policies are enclosed as Annexure2.

 

Amount to be remitted to subscribe the Policy for the period from 01.11.2023 to 31.10.2024

As a gesture of goodwill, the Bank shall bear a portion of the premium applicable for Base Policy (without Domiciliary Policy) and Top Up Policy (without Domiciliary Policy), subject to a maximum of Rs. 37,700/- for Retired Officers and Rs. 26,800/- for retired members of Award Staff at a differential rate based on the type of coverage (family/single) and the Basic Sum Insured slab opted by the beneficiary. Accordingly, the details of premium to be remitted by a Retired Employee in connection with renewal/joining of the Policy under each category are attached as Annexure 3.

 

Procedure to be followed in connection with renewal/joining of Policy (Online Submission of Application)

1) In order to renew/join the Policy covering the period from 01.11.2023 to 31.10.2024, all beneficiaries, irrespective of their Option/Category (Single or Family/with or without Domiciliary/Top – Up/Sum Insured) , are required to submit the application online, through Digital Service Memoir Portal (Click Here) available in www.federalbank.co.in (Retirees’ Space), latest by 20 th October 2023. All Retired Employees are requested to use the platform so as to promote paperless environment.

After the successful submission of application, the beneficiary will receive a confirmation mail in their registered email ID. In case the online application is found successfully submitted, there is no need for submitting hardcopy of the application to HR Department.

Please note that Family Pensioners/CPF Optees/ Other Beneficiaries have to invariably send the hardcopy of the application to HR Department as DSM portal will not be accessible to them. In such cases, hardcopy of the application (in the format as per Annexure 4) shall be submitted to HR Department, latest by 20 th October 2023.

2) If at all the application for renewal/joining the Scheme is not received from the beneficiary within the prescribed timeline, the coverage will not be renewed/extended under any Option/Category for the period 01.11.2023 to 31.10.2024. (Note : Membership in the Scheme is an onetime option; employees once opt out/do not join/do not renew the Policy, may not be allowed to join the Scheme on a later stage)

Upon exercising the option for availing the coverage under the Scheme, as applicable to Retired Employees, the proportionate amount of premium payable will be appropriated from the Pension (Savings Bank) Account. Please note that remittance of premium is a pre-requisite for availing the Policy benefits under the Scheme; hence beneficiaries are advised to maintain sufficient balance in their respective Bank Account and ensure that the required premium has been debited to their Account latest by 28 th October 2023 so as to confirm coverage under the proposed Mediclaim Policy covering the period 01.11.2023 to 31.10.2024. On renewal, the Policy/Scheme details will be made available in the dedicated link for Retired Employees in Bank’s Website (www.federalbank.co.in under Retiree’s Space).

For any clarifications; e-mail ID: medicare@federalbank.co.in or in Telephone No. 0484– 2634138/2634017

HR Department

 

Fed-e-Life

 

Fed-e-Life: Digital Life Certificate for Pensioners/Family Pensioners of the Bank

Pension and Family Pension beneficiaries of the Bank are required to submit Life Certificate to the Trustees of The Federal Bank (Employees’) Pension Fund, every year, to ascertain their life status so as to ensure uninterrupted receipt of Pension/Family Pension.   Hitherto, hard copy of the Life Certificate (in the prescribed format), was required to be submitted to HR Department, through any of our Branches/Offices, after duly certified by Officials of the Bank. 

As an endeavor to migrate fully to digital/paperless model, a new platform i.e.  Fed-e-Life has been introduced in order to facilitate our Pension/Family Pension beneficiaries to submit their Life Certificate digitally, without visiting Branch/Office.  Any changes in Address, Mobile Number, e-mail ID etc., can also be updated while submitting the Digital Life Certificate. 

Click here to view the detailed operational guidelines 
 

 

Digital Life Certificate is based on AADHAAR validation and hence, only those beneficiaries having valid AADHAAR can submit the Life Certificate digitally. In the case of other beneficiaries (not having valid AADHAAR), the existing practice i.e. submitting hard copy of the Life Certificate through any of our Branches/Offices shall be continued. 

Please call us at 0484-2634263 or e-mail to trust@federalbank.co.in for any queries or clarifications.

Special Personal Loan Scheme to Pensioners of the Bank

Special Personal Loan Scheme to Pensioners of the Bank

A Special Personal Loan Scheme has been introduced by the Bank in April 2015 in respect of Employees who have retired from the services of the Bank on attaining the age of superannuation and those who have retired at the age of 55 or above under VRS/VSS.

Various refinements have been brought in the scheme from time to time. The refined Personal Loan Scheme, extended to all Ex- Federals who are currently pensioners of our Bank, is reproduced below for the information of all concerned.

Eligibility

  1. Applicant shall be a Pensioner of the Bank
  2. Employees who retired from the services of the Bank on attaining the age of superannuation and employees who retired at the age of 55 or above under VRS/VSS shall be eligible for the Loan
  3. Minimum take home pension/ income after meeting all commitments towards loans including the proposed one should be Rs. 7500/-

Type of Facility

Term Loan

Loan Amount

10 times of monthly pension or Rs.3.00 L, whichever is less.

Repayment

EMI

  1. By way of auto recovery from the SB account to which the Pension is credited, based on the irrevocable Letter of Authority.

Tenure

  1. 5 years or tenure upto the date on which the retiree applicant attains the age of 70 years, whichever is shorter.

Rate of Interest

Repo Rate + 3.40% (spread)

Late Payment Fee

2% p. m. in case of default

Processing Fee

Nil

Co-obligancy

  1. Co-obligancy of Spouse
  2. In case of widow/widower, co-obligancy of any earning family member

Security

Nil

Three undated crossed blank cheques in favour of Federal Bank

FOIR

  1. Maximum 65% irrespective of income level
  2. No relaxation permitted

Internal Credit Rating & CIBIL

  1. CIBIL Score as per Retail Loan norms
  2. CIR from CIBIL to be taken
  3. Charges pertaining to CIBIL report to be borne by the Pensioner

Sanctioning Authority

CRCH

Disbursal Branch

Loan to be disbursed only through the Branch where the Pensioner is maintaining the Pension Account

Other Terms & Conditions

All other terms & conditions of Federal Personal Loans (as applicable to general public)

 

Retiree Handbook

Retiree Handbook

Golden Years Guide, a comprehensive Retiree Handbook has been issued for our esteemed retirees, which is a valuable reference manual containing essential information and guidance for those transitioning into retirement. It covers various aspects, including post-retirement benefits, healthcare, and other useful information that can be beneficial not only to retirees but also to those planning for their future. Click the link below to access the handbook.

Download

 

Application for Commercial Employment

Application for Commercial Employment

All pension opted Retiree Officers of the Bank who wish to accept / engage in any commercial employment / practice for any gainful employment within two years from the date of their retirement shall obtain prior permission from the Bank. The format for application can be downloaded from here.
 

ESOS

ESOS Online – Disabling the ‘Exercise Now’ Menu

As part of the maintenance activity in the ESOS Online Application, the ‘Exercise Now’ Menu will not be available from 14/03/2024 to 31/03/2024.

During the period, Exercise of ESOS Options will be restricted. However, Option Holders can logon to the ESOS Online Application to view the details.

All concerned may take note of the matter.

 

ESOS Online site can be accessed by clicking the link below.

ESOS Online

Grievance Redressal

Retired employees can address their grievances to bank. Please Click here for more details.

Identity Cards to Retired Employees

We are pleased to inform that the Bank has decided to issue ID Cards to all the employees, who have retired from the services of the Bank on superannuation. In order to make arrangements to issue the ID Card, employees retired from the services of the Bank on superannuation are requested to submit the application as per the format can be downloaded from here. Kindly forward the application, duly attested by the Principal Officer of the nearest Branch/Office, to HR Employee Relations & Operations.

Download

 

Relaxations in the norms of Staff Loans in respect of employees retired from the Bank 

At present, employees are permitted to continue Vehicle Loan, Housing Loan and Federal Vidya Loan / Federal Career Solutions Loan even after their retirement. On a review, it is decided by the Bank to extend the relaxations to those who have retired from the services of the Bank on superannuation subject to certain conditions. 
 
Downloads

Retirees Combo Base Without Domiciliary Policy 2023-24
Download
Retirees Combo Base With Domiciliary Policy 2023-24
Download
Retirees Base With Domiciliary Policy 2023-24
Download
Policy Number_251100502310000308_Base With Domiciliary
Download
Policy Number_251100502310000310_Base Without Domiciliary
Download
Policy Number_251100502310000311_Combo Base With Domiciliary
Download
Policy Number_251100502310000313_Combo Base Without Domiciliary
Download
Policy Number_251100502310000316_Top Up With Domiciliary
Download
Policy Number_251100502310000319_Top Up Without Domiciliary
Download
Retirees Top-up Without Domiciliary Policy 2023-24
Download
Retirees Base Policy Without Domiciliary 2023-24
Download
IBA Medical Insurance Policy -Retirees- With Domiciliary 2022-23
Download
IBA Medical Insurance Policy- Retirees- Super Top Up 2022-23
Download
Annexure 2022-23 One Month Renewal
Download
IBA Medical Insurance Policy-Retirees-Without Domiciliary 2022-23
Download
Claim form for Reimbursement - HITPA
Download
Policy Schedule Super Top Up 2022-23
Download
Policy Schedule with Domiciliary 2022-23
Download
Policy Schedule without Domiciliary 2022-23
Download
Guidelines for availing Cashless and Reimbursement Facilities
Download
Location wise SPOC- Safeway TPA
Download
Claim Form for Reimbursement- Safeway TPA
Download
Life Certificate Format - Family Pensioners
Download
Mandatory Requirement of Linking PAN with Aadhaar
Download
Implementation of Auto Debit in ESOS Online and the related process changes
Download
ESOS Online – Disabling the ‘Exercise Now’ Menu
Download
PF Case update
Download
Instructions for submitting the application online
Download
Fed-e-Life: Digital Life Certificate for Pensioners/Family Pensioners of the Bank
Download
Policy Schedule - Without Domiciliary 2021-22
Download
Retirees Policy Without Domiciliary
Download
Retirees Policy Super Top Up
Download
Employee Stock Option Scheme 2010 - Lapse of Options
Download
Medical Insurance Scheme Details
Download
Format of Life Certificate
Download
Application for Identity Card to Retired Employees
Download
Application for Commercial Employment
Download
ESOS Online - User Manual
Download
ESOS -2010 Bonus Issue
Download
Extension of Vesting dates - ESOS 2010
Download