FedMobile Bill Payment campaign old users


FedMobile Campaign Terms and Conditions

The Federal Bank Ltd. (‘the Bank’) may at its sole discretion provide an offer for FedMobile such as Discount/gift/cashback/savings coupons (FedMobile Offer) to its customers who are availing /using the banking application called ‘FedMobile’, subject to the terms and conditions hereunder. The Customers shall be bound by these terms while availing/using the FedMobile Offer.

Customer Campaign for FedMobile

Get flat Rs.50 Cashback on completing your next 2 Bill Payments via FedMobile.

  • The offer is valid only to a select group of customers who have received the communication regarding offer via SMS/Email.

  • The offer is valid next 2 Bill Payments via the FedMobile app.

  • To be eligible for the cashback, both the bill payments should be from different bill payment category. Customers paying 2 bills for the same bill payment category will not be eligible for cashback. The bills should be paid from either of the 2 categories listed below.

Serial #

Bill Payment Category








Broadband Postpaid


Landline Postpaid


Mobile Postpaid


Cable T V




  • For a customer to be eligible for cashback, the minimum transaction amount for each bill payment should above be Rs.200.

  • Eligible customers will get a total of Rs.50 flat cashback on completing 2 bill payments. Customer will not be eligible for partial cashback on completion of 1 bill payment.

  • The offer is valid only once per customer during the offer period.

  • Transactions done via “Shop & Chat” (Niki) have been excluded for this campaign.

  • Eligible customers will receive cashback within 60 days from the last date of the campaign period.

  • The Offer will be valid from 20th August 2020 to 20th September 2020 (both days inclusive) ("Offer Period"), unless revoked or extended by Federal Bank in its sole discretion without any prior notice and without any liability. Federal Bank reserves the right to extend, withdraw, discontinue or terminate this offer at any time without prior notice.

  • The Customer availing this offer shall be deemed to have read, understood and accepted these terms and conditions and bound by the same.

  • The decision of Federal Bank regarding the Offer shall be final and binding on the Customers.

  • FedMobile Discount/Cashback Offer/savings coupon is made available by Federal Bank exclusively on mobile banking application called FedMobile. Transactions by the Customers using any other channel other than FedMobile will not be considered eligible for the Offer.

  • This Offer will not be applicable for any transaction in case the transaction is cancelled, by the customer and/or by the service provide for any reason whatsoever.

  • In the event of failure of a customer to comply with these Offer Terms, he/she will not be eligible to receive any cashback/discount/ savings coupons under this Offer.

  • Federal Bank reserves the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all or any of the terms and conditions of the Offer, or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.

  • Federal Bank reserves the right to disqualify any customer from the benefits under the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the Offer.

  • By participating in this Offer, every customer expressly agrees that Federal Bank or any of its affiliates will not (under any circumstances) be liable or responsible for any loss or damage whatsoever that a customer may suffer, directly or indirectly, in connection with this Offer.

  • Nothing contained herein amounts to a commitment by Federal Bank to conduct further, similar or other offers.

  • The customers are not bound in any manner to participate in the Offer. Any such participation is voluntary and the same is being made purely on a "best effort basis".

  • If the customer is an NRI & holds a NRE & NRO accounts with Federal Bank, then the cashback will be processed to the NRO account. If the customer does not hold a NRO account, then the customer may claim the cashback from his/ her branch.

  • The Federal Bank makes no warranty or representation of any kind in relation to the network or its connectivity or service/performance by the service provider and Bank shall not be liable for any loss or damage whatsoever suffered or incurred by the Customer resulting from or in connection with the same.

  • If the Customer initiates the transaction and the transaction fails, the Customer will not be eligible for the benefit of the Offer. The Offer will be available only if the transaction amount has been debited from the account of the Customer and the service has been rendered by the service provider. Under no circumstances shall the Bank be liable for any loss or damage whatsoever arising out of or in connection with the customers access to (or inability to avail, use or access) the products/services provided by the service provider or any failure, error, omission, interruption, defect or delay in availing the products/services provided by the service provider.

  • Federal Bank shall not be liable if the Offer cannot be availed by the Customer due to network connectivity and/or due to any other issues related to the service provider.

  • The Offer is non-transferable and cannot be encashed.

  • Federal Bank shall not in any way be deemed to be making any representation whatsoever about the usefulness, worthiness, quality, nature and/or character of product and/or services provided by the service provider and shall not be responsible for the same. The existence of a dispute with respect to, if any, regarding the usefulness, worthiness, nature and/or quality of product or services provided by the service provider shall not constitute a claim against Federal Bank.

  • In all disputes and other matters relating to the Offer, the decision of Federal Bank shall be final, conclusive and binding on the Customers in all respects.

  • Any disputes arising out of this offer shall be subject to arbitration under the Indian Arbitration and Conciliation Act, 1996 including any statutory amendments carried thereof. Arbitration shall be conducted by a sole arbitrator appointed by Federal Bank for this purpose and the award of the arbitrator shall be final and binding on the Federal Bank and the Customer. The seat of arbitration shall be Kochi. The language of arbitration shall be English.

  • The Offer is subject to applicable Indian laws and any disputes arising out of these offers are subject to the exclusive jurisdiction of the competent courts/tribunals of Kochi.

  • Any queries/communication/notice regarding the Offer contact Federal Bank’s 24 hour customer care.