Fed-e-Remit Campaign

Fed-e-Remit Campaign

Campaign Period 18th  Sept 2020 to 31st Dec 2020
Campaign criteria  Selected Resident /NRI customers* who make first Outward remittance (any currency) equivalent of Rs.10000 or above via Fed-e-Remit platform in the campaign period
Customer reward 500 Reward Points per customer for the first Outward Remittance equivalent of Rs 10000 or above in the campaign period


Terms and Conditions

1.  This Offer is valid from 18th September 2020 to 31st December 2020. This period, will, here-in-after in this document, be referred to as ‘Offer Period.’
2.  Eligibility criteria: Selected Customers* who make first outward remittance (any currency) equivalent of Rs.10000 or above via Fed-e-Remit platform in the campaign period, will be awarded 500 Federal Reward Points. (*Customers who receive the promotional offer via SMS/emailer/digital media)

3. Prerequisites for FedeRemit are:

  • Account must be KYC complied
  • Account status must be 'Active'
  • Account should be enabled for FedNet (Internet Banking Facility) 
  • PAN must be updated in the Account(Applicable for Resident customers )


4. Only the first outward remittance via Fed-e-Remit platform is eligible. Outward remittance processed via branch channel is not eligible for the reward.

5. In case of queries, please e-mail to contact@federalbank.co.in

6. You can also reach us at our contact center numbers. Residents- 1800 420 1199 (Toll free), customers from abroad 0484 26309954; 0484 2630995

7. The Offer will be valid from 18th  September 2020 to 31st December 2020 (both days inclusive) ("Offer Period"), unless revoked or extended by Federal Bank in its sole discretion without any prior notice and without any liability. Federal Bank reserves the right to extend, withdraw, discontinue or terminate this offer at any time without prior notice. 

8. Eligible customers will receive 500 Federal Reward Points after 15 days of the offer period.

9. The Customer availing this offer shall be deemed to have read, understood and accepted these terms and conditions and bound by the same.

10. The decision of Federal Bank regarding the Offer shall be final and binding on the Customers.

11. This Offer will not be applicable for any transaction in case the transaction is cancelled, by the customer and/or by the service provider for any reason whatsoever.

12. In the event of failure of a customer to comply with these Offer Terms, he/she will not be eligible to receive any points under this Offer.

13. Federal Bank reserves the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all or any of the terms and conditions of the Offer, or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.

14. Federal Bank reserves the right to disqualify any customer from the benefits under the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the Offer.

15. By participating in this Offer, every customer expressly agrees that Federal Bank or any of its affiliates will not (under any circumstances) be liable or responsible for any loss or damage whatsoever that a customer may suffer, directly or indirectly, in connection with this Offer.

16. Nothing contained herein amounts to a commitment by Federal Bank to conduct further, similar or other offers.

17. The customers are not bound in any manner to participate in the Offer. Any such participation is voluntary and the same is being made purely on a "best effort basis".

18. The Federal Bank makes no warranty or representation of any kind in relation to the network or its connectivity or service/performance by the service provider and bank shall not be liable for any loss or damage whatsoever suffered or incurred by the Customer resulting from or in connection with the same.

19. Federal Bank shall not be liable if the Offer cannot be availed by the Customer due to network connectivity and/or due to any other issues related to the service provider.

20. The Offer is non-transferable.

21. In all disputes and other matters relating to the Offer, the decision of Federal Bank shall be final, conclusive and binding on the Customers in all respects.

22. Any disputes arising out of this offer shall be subject to arbitration under the Indian Arbitration and Conciliation Act, 1996 including any statutory amendments carried thereof. Arbitration shall be conducted by a sole arbitrator appointed by Federal Bank for this purpose and the award of the arbitrator shall be final and binding on Federal Bank and the Customer. The seat of arbitration shall be Kochi. The language of arbitration shall be English. 

23. The Offer is subject to applicable Indian laws and any disputes arising out of these offers are subject to the exclusive jurisdiction of the competent courts/tribunals of Kochi.

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