Chillr makes sending money to anyone, super easy, fast and secure. Not only you can transfer money to Federal Bank's customers, but also to multiple other accounts without the need of adding a beneficiary. All these inter-bank fund transfers at the ease of just a click !
|Money transfers made easy!|
Download Chillr and registerSelect your bank as "Federal Bank" from the list.
Generate Chillr PIN
Generate Chillr-PIN with your FedNet login or ATM details.
For further help, please click here.
Should you need further assistance on using Chillr or come across any issues while using Chillr, you can use:
*Standard call charges apply
What is Chillr?
Chillr is a smartphone application that allows immediate transfer of fund to contacts in your phone book in an easy & secure manner.
How do I get started?
To start using Chillr all you need is a smartphone & an IMPS registered bank account. Chillr is now available on Android, iOS and Windows Smartphones.
Does Chillr work with all Banks in India?
Chillr works with all banks that are IMPS enabled. Chillr is now available for all customers of Federal Bank. As a Federal Bank customer, you can also transfer money to your contacts having other bank accounts.
Do I have to transfer money from my bank account into a wallet?
No, there are no virtual wallets here. Chillr lets you make transactions directly from your Federal Bank account. So it is not only convenient, but your money is always in trusted hands. Since, you don't have to make frequent trips to your ATM to withdraw cash, you tend to earn more interest income as more money stays with your bank.
Can I transfer money to an account in another bank?
Yes. You can send money to any other Chillr user not limiting to the bank account the recipient is connected with.
Do I need a specific mobile service provider?
Chillr works on any mobile service provider. All you need is a working internet connection on your smartphone (2G/EDGE/3G/HSPA/Wi-Fi)
Is Chillr free?
Downloading of Chillr is free and all transactions on the app are free of cost. However standard bank IMPS charges may be applied for sending money to other bank accounts.
How do I get Chillr App?
Chillr can be downloaded for free on your smartphone App store. Chillr is available on Android, iPhone and Windows App store.
How fast is Chillr?
Once you select your friend and authorize the payment using your Chillr PIN the money should reach your friend's account in not more than 30 seconds. There is no faster way to send money between bank accounts in India.
How do I send money using Chillr?
Sending money using Chillr is the simplest thing to do. Select your friend from the list, enter the amount and an optional remark, and authorize using your Chillr PIN and the money hits your friend's bank account in seconds.
Can I send Chillr App invite to my friend?
Yes, you can invite anyone from your phone contacts from within the app.
Can I send money to someone even if I don't have their mobile number?
Yes, you can send money to someone if you don't have their mobile number. Using the ‘Non-Chillr' feature, you can send money to anyone by knowing just their Account No. and IFSC.
How safe is Chillr?
Every transaction done via Chillr requires Chillr PIN which is known only to you. We trust that you do not share this PIN with anyone else or leave it in accessible places. All communication between Chillr and the bank happens in channel secured by HTTPS and PKI encryption.
What if I forget Chillr app password?
If you forget application password then click on "Forgot password" option on the screen. An email with your registered ID and password will be sent to you to unlock the app.
What if I forget my Chillr PIN?
Go to in-app sliding menu of Chillr and select "Manage my PIN".
What if I enter wrong Chillr PIN?
Transaction will fail if you enter wrong Chillr PIN while making a transaction.
What if I lose my phone?
Even if you lose your phone, another person would not be able to make transactions through Chillr without knowing your Chillr PIN.
What if I change my mobile number?
When you change your mobile number please visit the nearest Federal Bank Branch to update your mobile number. Now can start using Chillr, all you need to do is reset your account and register again with new mobile number.
What if I change my mobile handset?
Don't worry. All you need to do is download Chillr on your new mobile handset and register with the same account. On successful registration the previous phone will lose access.
What if I have multiple accounts with Federal Bank?
If your mobile number is linked to multiple accounts with Federal Bank, you will be asked to choose one during registration which will be your transacting account on Chillr.
Can I see all the transactions in my bank account through Chillr?
Chillr allows you to see only the transactions that are made through the application.
Can I use Chillr from multiple devices?
No. For security reasons, Chillr works only from the mobile device carrying the mobile number that is registered with Federal Bank for mobile banking.
What are the fees and charges?
Currently, there are no additional fees or charges for using Chillr.
Is there a per day transaction amount limit?
Maximum Transaction Amount/Day
Maximum Transaction Amount/ Month
Maximum Transaction Amount
Can I link multiple bank accounts with Chillr?
No, it is not possible to link multiple bank accounts to Chillr.
Can I change my account linked to the Chillr?
Yes, you can change your account linked to Chillr. However, your previously linked account and its transaction logs will be lost unless you have made a backup to your email. Only bank accounts associated with your phone number can be added to Chillr.
Will the money be sent and received in the same account that I link with Chillr?
Yes. All transactions made through Chillr would be credited to/debited from the account linked to Chillr.
How will the user receive the money?
The user will instantly receive the money in the bank account linked to Chillr.
How do I recharge my mobile, DTH, Data Card and BookMyShow Wallet?
You can recharge your mobile, DTH, Data Card and BookMyShow Wallet from Chillr by completing below steps:
Step 1: Open Chillr
Step 2: Select Utilities
Step 3: Choose from the list of options - Mobile, DTH, Data Card or BookMyShow Wallet
Step 4: Enter details and hit the -> button
Step 5: Enter Chillr PIN
Your frequent recharges are saved for you to easily recharge next time.
What is the process for refund if the recharge transaction fails?
Refund will be initiated immediately in case the recharge transaction fails at the operator end. In most cases refunds will reflect in your account within 5 minutes. In case the recharge remains pending at operator end, the refund will happen within 72 hours.
My recharge transaction was successful but top up didn't happen. What do I do?
This is most likely to be an operator issue. In some cases, it can take a few hours for the recharge to happen. Please contact Chillr through the in-app chat or mail your query at email@example.com. Rest assured your money is safe & will be returned to your account if recharge does not happen.
Can I recharge for my friends?
Of course you can! Just enter the phone number, operator and the amount to be recharged. You can authenticate the transaction using your Chillr PIN. Frequent recharges are saved for you to easily recharge next time.
What if I recharge the wrong number?
Unfortunately, Chillr cannot help you with this as the amount would have already been credited to the other person. We suggest that you select numbers from your contact list to avoid mistakes.
Can I transfer money between my other personal accounts through Chillr?
Yes. You can add your other account as a beneficiary and transfer money to this account from your bank account linked to Chillr.
How do I add my other account as a beneficiary?
To add your other account as a beneficiary, select ‘Send' and go to ‘Non-Chillr' tab. Click "Add Beneficiary" and enter mobile number, account number and IFSC code.
How many of my other accounts can I add as beneficiaries under ‘Non-Chillr' tab?
You can add maximum 10 accounts as beneficiaries for sending payments from your linked account through Chillr.