It takes five minutes to realize what NRIs mean to us
Federal Bank, one of the leading private banks in the country, has been an early bird in recognizing this requirement and suitably adapting to the need of the hour to cater to the banking concerns of its NRI customers. Federal Bank considers its NRI customers as one of our most important assets as more than 20% of our deposits are contributed by our prestigious Indian customers abroad. The bank has always been taking special care to provide sterling service to its NRI customers and also takes into account every possible detail while framing its new policies, products and services to provide maximum customer delight. The bank’s services, including the FedFast, FedIndia Remit Service, SWIFT etc have been formulated keeping the needs of NRI customers in the forefront.
The Bank which is on a constant growth trajectory has always maintained “Quality first” and “Customer is the King” as its mantra. To provide an impetus to our constant strive for perfection in customer service and providing our customers with state of the art banking services, the Federal bank is now launching its improvised corporate website. The website features an exclusive page for the Bank’s NRI customers, which would be a single point of reference to satisfy all their banking needs. The site aims to provide information on all the banking concerns including privileges and benefits accrued to our NRI customers, changes in assets and liabilities, legal complaints etc to name a few. The page would be updated every month to keep our customers enlightened on the various new developments in the banking business.
As part of the new initiative, we also plan to bring to you an e-newsletter, which would reach you every month, with information of the interest of NRIs and on the events for the month in the banking industry.
Federal Bank has lived up to its image as a perfect banking partner only due to the faith and support that our customers place on us. We sincerely hope this particular initiative too would find acceptance in your heart and help in bringing us closer to you. Wish you a happy reading!
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