ATM - Do's & Don'ts
 

Do’s


  • Insert ATM Card into the card slot of ATM Machine with Visa Logo positioned upwards to the thumb.
  • Collect cash immediately from the cash slot when cash is presented.
  • Remember to take the card from the slot when the card is ejected out.
  • Deposit cash in the ATM using envelopes received from the ATM and deposit the envelope with cash inside in the slot provided for..
  • Read instructions given on the envelope before using it.
  • It is advisable to change PIN at the first instance itself for enhanced security.
  • Sign on the Card immediately on the receipt to avoid misuse of unsigned cards.
  • Contact Branch Manager or ATM support or Call Centre if any assistance is required.
  • Report immediately to Call Centre or ATM support or Branch if card is lost.
 
 

Don’ts


  • Do not keep PIN and Card together.
  • Do not reveal your PIN to anyone else.
  • Do not write your PIN on the backside of the card.
  • Do not reveal your PIN through SMS / Email etc.
  • Do not use ATM card for Internet transaction.
  • Do not dispose statements, charge slips and bank mails without destroying.
  • Do not put more than 40 currency notes in a single deposit envelope for cash deposits in ATM.
  • Do not insert pins, clips, coins etc in the envelope.
  • Do not allow the card to be taken out of your sight in a merchant location.
  • Do not allow yourself to be distracted in any way while using the ATM.
  • Do not litter the Cabin.
  • Do not wear Helmet when you are entering in to the ATM cabin.
 
 

Cautions


  • Avoid taking ‘Help’ extended for carrying out ATM operations.
  • Be cautious on anything strange and suspicious about ATM machine or the premises like signs of tampering or attachment or additional fixtures etc.
  • Verify the statement of accounts periodically.
  • Exercise caution on unsolicited calls / e-mails relating to the ATM card.
    For assistance, contact ATM Monitoring Cell